Residents of Laurel Oaks and the Port LaBelle Ranchettes were experiencing outages as much as twenty time a month. FPL's resaponse to customer complaints ranged from "that's the way the system is designed" to "there are birds on the lines." Since the equipment replacement the northern Port LaBelle residents have had no outages.
Although two Port LaBelle areas are seemingly back to normal electric service, there may be other areas still with abnormal outage problems. If you are an FPL customer in Hendry or Glades county experiencing abnormal amounts of outages as evidenced by your clocks flashing or computers going down and having to be reset more than once a month please send an email to us. More information on how to get complaints to the Public Sevice Commission are at: FPL service complaints.