Both scams use a tactic called spoofing to disguise the number displayed on a target’s caller ID. The SSA scam uses spoofing and claims a target’s SSN is stolen or linked to criminal activity. The target is then asked to verify the number. If the target complies, the scammer records the SSN to sell on the dark web or use to open fraudulent financial accounts.
Attorney General Ashley Moody said, “Scammers are using technology and tricks to steal your Social Security number. Never provide your SSN in response to a solicitation and don’t trust your caller ID. If you receive one of these calls, hang up the phone immediately and call my office at 1(866) 9NO-SCAM.”
To avoid SSA imposter scams:
- Beware of phone numbers listed on caller ID. Spoofing allows scammers to change the information displayed on caller ID to give the appearance that the call is coming from a government entity;
- Do not answer any call seeming to originate from the SSA’s Fraud Hotline number, 1(800) 269-0271. This number is never used to make outgoing calls;
- Know that any solicitor claiming that a SSN is about to be suspended or bank accounts will be seized is lying;
- Never provide a SSN, financial account numbers or any other personal information in response to a solicitation;
- Always ask the requester how identifying information will be used, stored and kept secure;
- Know that the IRS, SSA, law enforcement agencies and financial institutions will never call and demand wiring of money or payment by prepaid debit card; and
- Just hang up. Then call the government entity at the phone number listed on an official government website to confirm the authenticity of the call.
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