LAKE PARK, FL. -- Consumer advocate, Earl Stewart this week broadcast one his weekly mystery shopping reports of a South Florida automobile dealership, demonstrating how consumers can be scammed or mislead when shopping for a new vehicle.
Stewart, a consumer advocate and automobile dealer himself, has been advocating for changes in the automobile dealership business, where unwary consumers are routinely overpaying at dealerships through bait and switch tactics, unwanted accessories, hidden charges, and misleading advertising gimmicks.
Stewart says for the last year, automotive dealers have been making record profits even while selling fewer vehicles since 2021 due to shortages of inventory nationwide. He finds it unconscionable that dealers cheat and lie to customers making extra thousands of dollars profit on selling and financing of cars and trucks.
This week's shopping report is of Napleton North Lake Kia. Napleton was fined $10 Million recently by the Federal Trade Commission.
Previous story on Napleton's FTC $10 Million Fine
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