Thursday, March 07, 2013

How To Avoid Resort Timeshare Fraud

Timeshare Resale Companies May Be Defrauding Consumers

Florida's Attorney General Pam Bondi’s office has sued four Central Florida timeshare resale companies for alleged deceptive and unfair trade practices. According to the lawsuits, A1 Marketing Unlimited, Access Travel Network, Inc., International Timeshare Exchange/Network, and Travel Buy Owner/CFL Ventures acted as telemarketers and used false promises to entice consumers to pay between $400 and $2,500 in up-front fees for advertising services to sell or rent their timeshares. 

According to the complaints, the companies allegedly solicited hundreds of consumers nationwide via the Internet and through telemarketing calls, making empty promises and misrepresenting to consumers that they actively matched sellers with prospective buyers. The companies allegedly requested up-front fees to advertise consumers’ timeshares and services were never rendered.

The Attorney General’s Office obtained immediate orders enjoining International Timeshare Exchange/Network, Travel Buy Owner/CFL Ventures, and the companies' owners from operating the businesses and participating in any further timeshare resale activities. Further, the Attorney General’s Office obtained orders freezing the companies' assets in an effort to preserve them for future consumer restitution.

“Making false promises and charging up-front fees for timeshare resales are blatant violations of the Florida Unfair and Deceptive Trade Practices Act,” stated Attorney General Pam Bondi. “Floridians should report this activity to my office immediately.”

The lawsuits against A1 Marketing Unlimited and Access Travel Network, Inc. also seek court orders prohibiting the companies from violating Florida law and requiring the companies to pay restitution to consumers. Additionally, the companies could be required to pay civil penalties of up to $15,000 for each violation.

Some of the alleged deceptive practices used by the companies include:

Making false representations to consumers promising to sell their timeshares within a short time period
Claiming to have buyers waiting with approved financing
Offering full refunds for their services, but they never provided the refunds
Making misrepresentations of the contract terms
Charging consumers credit cards or cashing consumers’ checks without obtaining a signed written contract from the consumer.

These deceptive practices are violations of Florida Statutes 721 and Florida Statutes 501.

In 2010, the Attorney General’s Office received more than 12,000 timeshare resale fraud complaints. After Attorney General Bondi’s Timeshare Resale Accountability Act passed, timeshare resale fraud complaints decreased to approximately 3,700 in 2012. Follow this link to read more about Attorney General Bondi’s efforts to combat timeshare resale fraud:

Timeshare owners are encouraged to follow these tips when attempting to rent or sell their timeshares:

Do not pay up-front fees
Be wary of too-good-to-be-true claims when it comes to selling your timeshare
Deal only with licensed real estate brokers if you are doing more than just advertising your timeshare.

Follow this link for more tips on how consumers can protect themselves from timeshare resale fraud:!OpenDocument

Consumers who wish to file a complaint regarding a possible timeshare resale scam can do so by visiting the Attorney General’s website at or by calling the fraud hotline at 1-866-966-7226.


  1. Anonymous7:54 PM

    wow just got off the phone with Jeff one of the reps and he was very agressive in telling me that they were in my area today and will be tomorrow. I told him I was unavail send me the info. He said they dont do that I have to come in person.. I said no and that if this company is so concerned about people not paying their Time Share Maintence Fees he should be all to happy to send it everyone. Just to let everyone know they now call themselves " Resort Notification Services" 5348 Vegas Dr. Suite 342, Las Vegas, NV 89108-2347 Beware its a scam.. Tell them you are bringing an attourney with you lol

  2. Anonymous5:50 PM

    I just got the same letter today..from the vegas address.I live near pgh, pa. This is not the only one I've gotten. about 6 yrs back, on vacation in south carolina..I was looking at time shares..did the tours..but did not buy into one. hmmm...come to think of it..I did write a check for a down payment? guess Im too late in asking for the refund. I always thougth they sent these due to that tour