There are over 14 million registered vehicles in Florida, and those vehicles represent a significant investment for Florida consumers. Taking care of any vehicle-related issues is important for your safety and the longevity of your vehicle. However, it is equally important to ensure that service and repairs are provided by a properly licensed motor vehicle repair shop.
The Florida Motor Vehicle Repair Act requires anyone in Florida, who is paid to repair motor vehicles owned by other individuals, to register with the Florida Department of Agriculture and Consumer Services (FDACS). Before engaging in services with a motor vehicle repair shop, use the "Business/Complaint Lookup" feature at FloridaConsumerHelp.com to ensure the business is properly licensed, to see if it has any complaints filed against it and, if so, to determine how they were resolved.
You want to start shopping for a repair shop before you actually need one. You will be more likely to make a better decision if you are not rushed or in a panic. When you do select a business, make sure they will honor your vehicle's warranty, if applicable. It's always a good idea to ask friends and associates for their recommendations.
Before you arrange to have any repairs made, ask how the shop prices are estimated. Some shops charge a flat rate for labor on repairs while others may charge for labor based on the type of work performed. If the repair work will cost more than $100, the repair shop MUST give you the option to request a written estimate, to be notified by the shop if the repair exceeds an amount you specify, or to not require a written estimate at all.
Do not choose a motor vehicle repair shop just because they offer the least expensive repair. Saving a few dollars and not having your vehicle repaired properly may end up costing you more in the long run. If you are unsure that you actually need a specific repair, don't be afraid to get a second opinion.
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