Resort Apartments Near Disneyworld Swallowed By Sinkhole
CLERMONT, FL. -- The Summer Bay Resort, a timeshare vacation facility just a few miles west of Disneyworld in Central Florida is sinking in more than one way, some customers report.
This weekend, two three-story buildings at the vacation resort were affected by a growing sinkhole that swallowed up parts of two vacation apartment buildings.
Estimated at about 15 foot deep, the dangerous collapse of earth caused Lake County authorities to evacuate several dozen people from the apartments after the buildings suffered a partial collapse.
Not only is the resort suffering damage from natural disaster, customers of the timeshare operation have long complained about business practices by the timeshare company owners.
Customer Complaints - BBB "F" Rating
The Better Business Bureau of Central Florida gives the Summer Bay Resorts an "F" grade due to complaints filed against them over the last three years.
The BBB says 194 complaints were filed in the last three years and 38 in the last year. Complaints included 17 about sales or advertising, 17 billing issues, and 95 issues with service and the product sold to customers.
According to it's website, "Summer Bay Resort is a RCI Gold Crown resort developed and owned by Joe H. Scott, Sr.," adding, "The resort has become the "crown jewel" of his business portfolio." The resort is not a member of the BBB.
The resort sells timeshare vacation packages and according to the BBB "In order to qualify for the accommodations consumers are required to attend a 90 minute sales presentation and tour of all reserved accommodation sponsoring resort properties. Failure to attend ether of the required presentations will result in the consumer being charged the retail value (full rate) for the accommodations reserved/received and also the issuance of any gifts contained on the said purchased packages will be denied."
Reportedly, the package holder is required to meet the current financial requirements of Summer Bay and if you do not meet the current qualifications you will be housed and toured at an alternative accommodations provider.
The BBB says the company also operates under these names: Gatlinburg Town Square, Inn at Summer Bay, SBR Florida Vacations, Summer Bay Partnership, Summer Bay's Crown Point Lodge & Golf Club, Summer Bay Resort Condominium Association, Inc., Summer Bay Inns